21 September 2016

FAQ

Projection :

How often is the movie being shown?

We will be showing Paris Story hourly between 10:00 and 18:00.

Is the film only in French or are there translations into other languages?

The film is in French, but viewers can take advantage of headphones providing the film’s narration in other languages, including English, German, Dutch, Chinese, Italian and Spanish.

How long is the film?

The film is 50 minutes long.

What is Paris-Story about?

The film traces the history of Paris through its monuments, moving from the Arenes de Lutece to the Louis Vuitton Foundation. The film was directed by the Secret Stories (Secrets d’Histoire) team and also features aerial footage of Paris by Yann Arthus-Bertrand.

Tickets:

How much does it cost to see the film?

Tickets are €9.50 for adults and €6 for children aged from 6 to 12 years old.
Family tickets are available for €25, which include two adults and two children. Discounts are available for teachers, students, those under 26 years old, seniors (over 60 years old), the unemployed and holders of a disability card (the card must be presented upon admission).

Are there free admissions or discounts?

All children from 4 to 5 years old can watch the movie free of charge. Teachers, students under 26, seniors (over 60 years old), the unemployed and holders of a disability card receive a 20% discount. Proof is required before the discount can be applied.

What is the cancellation and refund policy?

For questions regarding the conditions for cancellations and refunds, please refer to our Terms and Conditions.

Groups:

How can I make a group booking?

To make a group reservation, contact us by phone or through our online form on the group booking page and provide information about your reservation (such as the number of people, the date and time of showing). We will contact you as soon as possible.

What happens if our group is late for the showing?

We advise you to plan to arrive at least 15 minutes before the start of the film. However, if you are unable to arrive on time, it will be possible to delay the launch of the film if you contact us and keep us informed. After this time, the projection will be launched so as to avoid disturbing the comfort of other spectators.

Can we obtain a quote for the cost of our group booking?

Yes, we can easily provide a quote. Simply fill in the form on the page dedicated to group bookings stating information about your request (such as the date, time and number of people) and we will send you a quote as soon as possible.

How do you charge for group bookings?

To confirm your group booking we will require a deposit of 30% of the total amount, payable by credit card, bank transfer or cheque. The remaining balance can be paid one week before your visit or on our website if necessary.

How do you organise your conferences?

We provide lectures in connection with the film for groups of up to 30 people on the theme of Paris and its secret (prices available on request). This conference rounds off the session, including important stories and key moments in the history of Paris. The lecture is provided by specialist guide and lasts between 30 and 45 minutes.

How can I make a reservation for a conference?

To reserve a place at one of our lectures, you can contact us by phone. However, the best way is to fill out the dedicated form, including information about your booking (such as the number of persons and the date and time of your booking). We will contact you as soon as possible.

Access:

What is the nearest metro station?

The nearest metro station is Opera. When you face the Garnier Opera House, walk along its left side on the Rue Scribe. The entrance to Paris Story is just to the left of the Lindt store.

Do you have a lift?

We do have a lift but it does not allow direct access to the projection room. To get there, visitors need to descend seven steps after leaving the lift.

We are arriving by car. Is there a car park nearby?

There are several paid car parks in the area (including Parking Haussmann and Parking Indigo).

We are a group that is arriving by bus. Is it possible to park in front of Paris Story?

Groups can be safely dropped off and picked up just outside the projection room at 11 bis rue Scribe.

Our work beyond the projection room:

What extramural work do you do?

We work in schools, retirement homes and other locations, where we present our film via an overhead projector and follow it with a lecture. The duration of the session varies from 1 hour 30 minutes to 2 hours depending on the time available. The film lasts 50 minutes and lectures can last between 45 minutes and 1 hour. You will find all information about the film showings on the Overview page of the Paris Story website. For information about pricing, please complete the form on the group booking page.

Private functions:

Is it possible to use the Paris Story projection space for private events?

It is possible to privately rent all Paris Story spaces. For more information, please refer to the page dedicated to arranging private functions in the Paris Story projection space.